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SOA cluster is unable to send email notifications after upgrading to 12.2.1 from 12.1.3 (Doc ID 2173425.1)

Last updated on JULY 24, 2018

Applies to:

Oracle SOA Suite - Version and later
Information in this document applies to any platform.


After upgrading SOA Suite from 12.1.3 to 12.2.1, email notifications are no longer being sent and the following error is seen in the log:

< exception.code:31032
exception.type: ERROR
exception.severity: 2 Error status received from UMS.
exception.description: Status detail :
  Status Content : No matching driver found for delivery type = EMAIL,
  Addressed to :,
  UMS Driver : null,
  UMS Message Id : 8ef9a4dc0a5616240f4fd7fdff996d2c,
  Gateway message Id : null,
  Status Received at : Mon Aug 15 17:12:21 IST 2016.
exception.fix: Check status details and fix the underlying reason, which caused error.



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