NPE In Postprofile.jsp (Doc ID 2179108.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.3.5 and later
Information in this document applies to any platform.

Symptoms

OAM 11.1.2.3.5

java version "1.7.0"
Java(TM) SE Runtime Environment (build 1.7.0_85-b15-JDK-8149450-JDK-8154304_201604161614)
Java HotSpot(TM) 64-Bit Server VM (build 24.85-b06, mixed mode)

WebLogic Server 10.3.6.0 Tue Nov 15 08:52:36 PST 2011 1441050 + Mandatory patches.


Federation functionality is being tested by some users.

There is not a known way to reproduce the issue but there is an exception quite often on the logs.

Because this NPE is not being cached, WebLogic is generating an incident report and monitoring system is sending out an alert.

This JSP is related to /oamfed (Federation)


Error Codes
---------------

At end-user level:

They get an error page with error code 500.

10.164.109.84 - - [20/Jun/2016:15:21:10 -0500] "GET /oamfed/postprofile.jsp?proxyloading=true HTTP/1.1" 500 833


As per logs:

<[ServletContext@2041549621[app:oam_server module:/oamfed path:/oamfed spec-version:2.5 version:11.1.2.0.0]] Servlet failed with Exception
java.lang.NullPointerException
at jsp_servlet.__postprofile._jspService(__postprofile.java:130)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
Truncated. see log file for complete stacktrace
>
<Watch 'UncheckedException' with severity 'Notice' on server 'wls_oam1' has triggered at Jun 22, 2016 11:34:43 AM CDT. Notification details:
WatchRuleType: Log
WatchRule: (SEVERITY = 'Error') AND ((MSGID = 'WL-101020') OR (MSGID = 'WL-101017') OR (MSGID = 'WL-000802') OR (MSGID = 'BEA-101020') OR (MSGID = 'BEA-101017') OR (MSGID = 'BEA-000802'))
WatchData: DATE = Jun 22, 2016 11:34:43 AM CDT SERVER = wls_oam1 MESSAGE = [ServletContext@2041549621[app:oam_server module:/oamfed path:/oamfed spec-version:2.5 version:11.1.2.0.0]] Servlet failed with Exception
java.lang.NullPointerException
at jsp_servlet.__postprofile._jspService(__postprofile.java:130)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)

Cause

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