My Oracle Support Banner

Oracle Internet Directory (OID) 11g: Remtool.exe Crashes During OID Configuration While Running Configuration Wizard on Windows. Popup Error: remtool.exe has stopped working (Doc ID 2181098.1)

Last updated on AUGUST 30, 2023

Applies to:

Oracle Internet Directory - Version and later
Microsoft Windows x64 (64-bit)


The remtool.exe crashes while running Configuration Wizard of Oracle Internet Directory (OID) 11g.

The following pop-up window appears on Windows Desktop:

The following Application log can seen by Windows Event Viewer:

After the configuration is completed, the same error reproduces when running remtool.exe manually.

This issue is known to occur in OID on Windows Server 2012 R2 (64-bit).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.