Ratings Button Fails with "System data structures were not initialized properly. Ensure that management application is launched at least once for this site before starting production instance." (Doc ID 2181809.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites | Community

ACTUAL BEHAVIOR
---------------
Ratings is not working on Community production server

Error message is shown in the Webpage when Ratings button is clicked:
"System data structures were not initialized properly. Ensure that management application is launched at least once for this site before starting production instance."

Changes

 

Cause

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