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Connection Intermittent Between WebCenter Portal and WebCenter Content Cluster (Doc ID 2182361.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.5 and later
Information in this document applies to any platform.

Symptoms

You have configured a WebCenter Content Server with 2 or more managed servers in a cluster.

Intermittently the following error is raised in the Content Server logs and the users are unable to upload files to the Content Server.


[2016-04-03T01:29:21.108+00:00] [UCM_serverX] [ERROR] [WSM-02120] [oracle.wsm.resources.policymanager] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: 0000LFPjBTk8lnHr6sbe6E1N077K000002,0] [APP: Oracle UCM Native Web Services] Unable to connect to the policy access service.[[
oracle.wsm.policymanager.PolicyManagerException: WSM-02120 : Unable to connect to the policy access service.
at oracle.wsm.policymanager.BeanFactory.getInitialContext(BeanFactory.java:753)

In the Spaces Diagnostic logs there is a timeout or similar error when the user is attempting the file upload operation.


  Caused by: javax.jcr.RepositoryException: Execution timedout


Changes

 You have set up the cluster for WebCenter Content for the first time.

Cause

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