Connection Intermittent Between WebCenter Portal and WebCenter Content Cluster
Last updated on MARCH 08, 2017
Applies to:Oracle WebCenter Portal - Version 220.127.116.11.5 and later
Information in this document applies to any platform.
You have configured a WebCenter Content Server with 2 or more managed servers in a cluster.
Intermittently the following error is raised in the Content Server logs and the users are unable to upload files to the Content Server.
[2016-04-03T01:29:21.108+00:00] [UCM_serverX] [ERROR] [WSM-02120] [oracle.wsm.resources.policymanager] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: 0000LFPjBTk8lnHr6sbe6E1N077K000002,0] [APP: Oracle UCM Native Web Services] Unable to connect to the policy access service.[[
oracle.wsm.policymanager.PolicyManagerException: WSM-02120 : Unable to connect to the policy access service.
In the Spaces Diagnostic logs there is a timeout or similar error when the user is attempting the file upload operation.
Caused by: javax.jcr.RepositoryException: Execution timedout
You have set up the cluster for WebCenter Content for the first time.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms