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OID 11g ODSM fails with 'An unresolvable error has occured. Please contact your administrator for more information' and java.lang.NullPointerException: UIComponent is null (Doc ID 2185964.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Internet Directory - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Symptom 1

OID 11.1.1.7: After an upgrade in the OID installation from JDK 1.6 to JDK 1.7 on an AIX 7.1 environment, ODSM throw errors when try to access the Data Explorer and other functionalities.

In the wls_ods1 diagnostic logs we see stacks like these:

 

Symptom 2

On : 11.1.1.9.0 version, GUI Tools

ODSM 'An un-resolvable error has occurred. Please contact your administrator for more information"

ERROR
-----------------------
ODSM 'An unresolvable error has occurred. Please contact your administrator for more information"
java.lang.NullPointerException: UIComponent is null

Cause

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In this Document
Symptoms
Cause
Solution
References


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