My Oracle Support Banner

Key Information to Gather when Troubleshooting WebCenter Content (WCC) 12c Content Server (CS) Issues (Doc ID 2186057.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Oracle WebCenter Content - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Goal

This document lists key information to gather to troubleshoot issues in Oracle WebCenter Content Content Server (12c).  Configuration information and logs are especially helpful in the initial phase of troubleshooting.

Note:
This document gears to 12c (12.2.1.x) release.  If you're using 11g (11.1.1.x) release, please see <Document 2181588.1>.

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
 Config Information
 Logs
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.