Key Information to Gather when Troubleshooting WebCenter Content (WCC) 12c Inbound Refinery (IBR) Issues (Doc ID 2186058.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Goal

This document lists key information to gather to troubleshoot issues in Oracle WebCenter Content Inbound Refinery (12c).  Configuration information and logs are especially helpful in the initial phase of troubleshooting.

Note:
This document gears to 12c (12.2.1.x) release.  If you're using 11g (11.1.1.x), please see <Document 2182571.1>.

 

Solution

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