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Error While Processing Case in Workflow (Code: 300,051) Within the Case Management Job (Doc ID 2187785.1)

Last updated on FEBRUARY 22, 2023

Applies to:

Oracle Watchlist Screening - Version 8.1.3 and later
Oracle Enterprise Data Quality - Version 11.1.1.7.3 and later
Oracle Enterprise Data Quality on Marketplace - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

In Case Management, when processing a real time request in Director/Web Service tester, the job is failing and the following error appears in the logs:

The issue can be reproduced with the following steps:

  1. Access Real Time Request in Director/Web Server
  2. Locate and run the Job

Due to this issue, users cannot retrieve final work output to perform business operations.

Cause

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