Error While Processing Case In Workflow (Code: 300,051) Within Case Management Job (Doc ID 2187785.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Oracle Watchlist Screening - Version 8.1.3 and later
Information in this document applies to any platform.

Symptoms

In Case Management, when processing a real time request in director/Web Service tester, the job is failing and the following error appears in the logs:

The issue can be reproduced with the following steps:

  1. Access Real Time Request in Director/Web Server
  2. Locate and run Job

Due to this issue, users cannot retrieve final work output to perform business operations.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms