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How to Update LDAP Response Read Timed out (Doc ID 2188915.1)

Last updated on JUNE 20, 2018

Applies to:

Oracle Access Manager - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Goal

Question:How to Update LDAP Response Read Timed out in Oracle Access Manager?

Caused by: oracle.security.am.engines.common.identity.provider.exceptions.IdentityProviderException: OAMSSA-20023: Authentication Failure for user : svcipmadmint, for idstore OIDIdentityStore with exception oracle.igf.ids.AuthenticationException: Authentication failed for user cn=xxxxx,ou=service,dc=xxxx,dc=xxxx. AdditionalInfo: LDAP Error 1 : LDAP response read timed out, timeout used:15000ms. with primary error message LDAP Error 1 : LDAP response read timed out, timeout used:15000ms.
  at oracle.security.am.engines.common.identity.provider.impl.ids.IDSUserProviderImpl.getIDSSpecificException(IDSUserProviderImpl.java:854)
  at oracle.security.am.engines.common.identity.provider.impl.ids.IDSUserProviderImpl.authenticateUserByName(IDSUserProviderImpl.java:837)
  at oracle.security.am.engines.common.identity.provider.impl.IdentityProviderImpl.authenticateUserByName(IdentityProviderImpl.java:1338)
  at oracle.security.am.engines.common.identity.provider.impl.OracleUserIdentityProvider.authenticateUserByName(OracleUserIdentityProvider.java:484)
  at oracle.security.am.engine.authn.internal.executor.AuthenticationModuleExecutor.execute(AuthenticationModuleExecutor.java:232)
  ... 42 more
Caused by: oracle.igf.ids.AuthenticationException: Authentication failed for user cn=xxxxx,ou=service,dc=xxxx,dc=xxxx. AdditionalInfo: LDAP Error 1 : LDAP response read timed out, timeout used:15000ms.
  at oracle.igf.ids.arisid.ArisIdServiceManager.findEntity(ArisIdServiceManager.java:1684)
  at oracle.igf.ids.UserManager.authenticateUser(UserManager.java:510)

 

Solution

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