My Oracle Support Banner

Corrupted Office Word 2007 document (docx) after download from WebCenter Portal (Doc ID 2189166.1)

Last updated on DECEMBER 06, 2022

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


Using WebCenter Portal (WCP) configured with WebCenter Content (WCC)
WCC Desktop Integration for all Office Products is in use.

Trying to download an Office Word 2007 document from WCP results in the following error:

The issue can be reproduced at will with the following steps:
1. Place the Content Presenter task flow on a page in WCP.
2. Select a DOCX document, right-click and select 'Download' option.
3. Error from above is returned.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.