When Attempting to Run Query Immediately Following 'Save Search' Option Error is Raised: "Unable to execute service GET_SEARCH_RESULTS ..." (Doc ID 2189308.1)

Last updated on MARCH 05, 2024

Applies to:

Symptoms

ISSUE
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Navigating My Content Server -> My Saved Queries -> Click on saved query immediately following saving the search raises the following error.

ERROR
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 "Unable to execute service GET_SEARCH_RESULTS and function getSearchResults
The error was caused by an internally generated issue. The error has been logged. "


STEPS TO REPLICATE
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1. Login to Content Server and do a search.
2. On the  Search Results page, go to Search Actions -> Save Search.
3. A dialog box opens on which enter a title and click OK.
4. Navigate immediately to My Content Server -> My Saved Queries -> Click on saved query.
5. Error is generated:
"Unable to execute service GET_SEARCH_RESULTS and function getSearchResults.
The error was caused by an internally generated issue. The error has been logged. "
6. Refresh page ( CTRL + F5 ) before clicking on the saved query, the query executes correctly.

Cause

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