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Error with SOAP Request using CHECKIN_UNIVERSAL to GenericSoapPort (Doc ID 2190285.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


On : UCM version, Fusion Application Integration REL 11

We are trying to transfer the file to content server calling the Generic Soap Service and get below error :

Content item 'UCMFA012345' was not successfully checked in. Unable to execute service method 'addFiles'.
The error was caused by an internally generated issue. The error has been logged

The issue can be reproduced at will with the following steps:
1. Attempt to send a SOAP envelope to: https://<POD>.fs.<Courntry ID>

<soap:Envelope xmlns:soap="">
<soap:Body xmlns:ns1="">
<ns1:GenericRequest webKey="cs">
<ns1:Service IdcService="CHECKIN_UNIVERSAL">
<ns1:Field name="dDocTitle">test</ns1:Field>
<ns1:Field name="dSecurityGroup">FAFusionImportExport</ns1:Field>
<ns1:Field name="dDocType">Document</ns1:Field>
<ns1:Field name="dDocAccount">hcm$/dataloader$/import$</ns1:Field>
<ns1:File name="primaryFile" href="">

The issue has the following business impact:
Due to this issue, users cannot upload content to UCM.


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