My Oracle Support Banner

WSM-07620 error when testing webservices in enterprise manager (Doc ID 2191065.1)

Last updated on JANUARY 20, 2022

Applies to:

Oracle Business Process Management Suite - Version and later
Information in this document applies to any platform.


When we are trying to test the webservice in BPMN 12c, we are getting the below error.

[2016-09-22T17:10:38.536-07:00] [AdminServer] [ERROR] [WSM-07501] [oracle.wsm.resources.enforcement] [tid: [ACTIVE].ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid:] [APP: em] [DSID: ] Failure in Oracle WSM Agent processRequest, category=management, function=agent.function.client, application=em, composite=null, modelObj=GenericProcess.service, policy=null, policyVersion=null, assertionName=null.[[
oracle.wsm.common.sdk.WSMException: WSM-07620 : Agent cannot enforce policies due to either failure in retrieving polices or error in validations, detail= "WSM-02557 The documents required to configure the Oracle Web Services Manager runtime have not been retrieved from the Policy Manager application (wsm-pm), possibly because the application is not running or has not been deployed in the environment. The query "&(@appliesTo~="WS-CLIENT()")(policysets:global/%)" is queued for later retrieval.
  at oracle.wsm.agent.WSMAgent.getPolRefPolMap(
  at oracle.wsm.agent.WSMAgent.processCommon(
  at oracle.wsm.agent.WSMAgent.processRequest(
  at oracle.fabric.common.BindingSecurityInterceptor.processRequest(
  at oracle.integration.platform.common.InterceptorChainImpl.processRequest(
  at oracle.integration.platform.common.mgmt.InterceptorChainManager.processRequest(





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.