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Content Manager Taskflow - Document Preview not working all the time (Doc ID 2193270.1)

Last updated on AUGUST 24, 2022

Applies to:

Oracle WebCenter Portal - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Document Preview in Content Manager task flow sometimes it is not working in WCP 12.2.1.x . The Preview Tab is grayed out and the content is not displayed. Also, the Back button of the task flow is not visible.
If the page is refreshed (browser refresh - F5), than the content will be displayed and the Back button of the task flow is again visible.

When previewing some documents, the browser window hangs/locks and the browser refresh button must be selected in order to continue navigation.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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