Content Manager Taskflow - Document Preview not working all the time

(Doc ID 2193270.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle WebCenter Portal - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Document Preview in Content Manager taskflow sometimes it is not working in 12.2.1.x . The Preview Tab is greyed out and the content is not displayed. Also, the Back button of the taskflow is not visible.
If the page is refreshed (browser refresh - F5), than the content will be displayed and the Back button of the taskflow is again visible.


Cause

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