OBIEE 11.1.1.9 (LIBOVD 11.1.1.9) - "[OBI-SEC-00015] Unable to find user {0} in identity store" (Doc ID 2194691.1)

Last updated on APRIL 02, 2024

Applies to:

Symptoms

OBIEE 11.1.1.9.160119 version.
Microsoft Active Directory for user authentication.
Few users' authentication fails.

When user tries to login, OBIEE error is encountered "[OBI-SEC-00015] Unable to find user {0} in identity store".

The failing users gets the string like (orclguid=\52\1f\d5\38\43\c1\ef\4e\af\37\7d\65\3d\5c\25\81)

[2016-10-04T17:42:17.667-07:00] [bi_server1] [TRACE] [] [oracle.ods.virtualization] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: <ECID>] [APP: bisecurity#11.1.1] [J2EE_APP.name: bisecurity_11.1.1] [J2EE_MODULE.name: bisecurity] [WEBSERVICE.name: SecurityWebService] [WEBSERVICE_PORT.name: SecurityWebServicePort] [SRC_CLASS: oracle.ods.virtualization.engine.util.VDELogger] [SRC_METHOD: debug] Old Filter: (orclguid=\52\1f\d5\38\43\c1\ef\4e\af\37\7d\65\3d\5c\25\81)

While the passing users have the search string (orclguid=1F254CD0061B11E5BF98071EE23C0C0E)

[2016-10-04T17:42:00.318-07:00] [bi_server1] [TRACE] [] [oracle.ods.virtualization] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: <ECID>] [APP: bisecurity#11.1.1] [J2EE_APP.name: bisecurity_11.1.1] [J2EE_MODULE.name: bisecurity] [WEBSERVICE.name: SecurityWebService] [WEBSERVICE_PORT.name: SecurityWebServicePort] [SRC_CLASS: oracle.ods.virtualization.engine.util.VDELogger] [SRC_METHOD: debug] filter (&(orclguid=1F254CD0061B11E5BF98071EE23C0C0E)(objectclass=person)) converted to (&(orclguid=1F254CD0061B11E5BF98071EE23C0C0E)(objectclass=person))

Cause

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