OBIEE 11.1.1.9 (LIBOVD 11.1.1.9) - "[OBI-SEC-00015] Unable to find user {0} in identity store" (Doc ID 2194691.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Virtual Directory - Version 11.1.1.9.0 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.160719 to 11.1.1.9.160719 [Release 11g]
Information in this document applies to any platform.

Symptoms

OBIEE 11.1.1.9.160119 version.
Microsoft Active Directory for user authentication.
Few users' authentication fails.

When user tries to login, OBIEE error is encountered "[OBI-SEC-00015] Unable to find user {0} in identity store".

The failing users gets the string like (orclguid=\52\1f\d5\38\43\c1\ef\4e\af\37\7d\65\3d\5c\25\81)

[2016-10-04T17:42:17.667-07:00] [bi_server1] [TRACE] [] [oracle.ods.virtualization] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: f837b90bb4dbf3c3:2b89c382:157924581a5:-8000-00000000000001ce,0:1:1:6:1] [APP: bisecurity#11.1.1] [J2EE_APP.name: bisecurity_11.1.1] [J2EE_MODULE.name: bisecurity] [WEBSERVICE.name: SecurityWebService] [WEBSERVICE_PORT.name: SecurityWebServicePort] [SRC_CLASS: oracle.ods.virtualization.engine.util.VDELogger] [SRC_METHOD: debug] Old Filter: (orclguid=\52\1f\d5\38\43\c1\ef\4e\af\37\7d\65\3d\5c\25\81)

While the passing users have the search string (orclguid=1F254CD0061B11E5BF98071EE23C0C0E)

[2016-10-04T17:42:00.318-07:00] [bi_server1] [TRACE] [] [oracle.ods.virtualization] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: f837b90bb4dbf3c3:2b89c382:157924581a5:-8000-000000000000018d,0:1:109:1] [APP: bisecurity#11.1.1] [J2EE_APP.name: bisecurity_11.1.1] [J2EE_MODULE.name: bisecurity] [WEBSERVICE.name: SecurityWebService] [WEBSERVICE_PORT.name: SecurityWebServicePort] [SRC_CLASS: oracle.ods.virtualization.engine.util.VDELogger] [SRC_METHOD: debug] filter (&(orclguid=1F254CD0061B11E5BF98071EE23C0C0E)(objectclass=person)) converted to (&(orclguid=1F254CD0061B11E5BF98071EE23C0C0E)(objectclass=person))



Cause

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