My Oracle Support Banner

DIS Check-in Via Outlook Does Not Work (Doc ID 2199914.1)

Last updated on AUGUST 22, 2023

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


When working with Desktop Integration Suite version, connecting to a WebCenter Content Server version, the Desktop Integration Suite client cannot check-in content through Outlook Integration.  The user receives the following two errors: 

Error 1
Event generated by user 'xxxxxx' at host 'xxxxxxxxxxxxxxxxxx'. Error retrieving information about folder 'xxxxxxxxxxxxxxx'.  Folder does not exist


Error 2
Event generated by user 'xxxxxx' at host 'xxxxxxxxxxxxxxxxxx'. Unable to execute service CHECKIN_NEW_SUB and function Imeta.
Invalid date format '1'. Unable to parse date '1'





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.