Enterprise Capture Import Processor Error "[Error reading image file.] extracting image [0] from file" When Importing a TIFF

(Doc ID 2200315.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

In WebCenter Enterprise Capture, an error is returned by Import Processor when attempting to import multiple page TIF files. The error returned in the logging appears as:

[2016-10-17T22:26:03.902-04:00] [capture_server1] [WARNING] [ADF_FACES-60099] [oracle.adfinternal.view.faces.renderkit.rich.RegionRenderer] [tid: [ACTIVE].ExecuteThread: '35' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: first.last] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-00000000000120fa,0] [APP: capture] [DSID: 0000LVLZjf942zWLty^AyX1O0xeJ000003] The region component with id: pt1:r1:0:r1:4:r1 has detected a page fragment with multiple root components. Fragments with more than one root component may not display correctly in a region and may have a negative impact on performance. It is recommended that you restructure the page fragment to have a single root component.
[2016-10-17T22:27:23.462-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Processing List File folder \\\oaprod\ECM\AP Migration Files\2015
[2016-10-17T22:27:23.462-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] invoking newFolder event
[2016-10-17T22:27:25.630-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] invoking newListFileLine event
[2016-10-17T22:27:25.630-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Processing \\\oaprod\ECM\AP Migration Files\2015\APInvoicetst.001, line 1
[2016-10-17T22:27:35.583-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] invoking newListFileLine event
[2016-10-17T22:27:35.583-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Processing \\\oaprod\ECM\AP Migration Files\2015\APInvoicetst.001, line 2
[2016-10-17T22:27:43.430-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] invoking newListFileLine event
[2016-10-17T22:27:43.430-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Processing \\\oaprod\ECM\AP Migration Files\2015\APInvoicetst.001, line 3
[2016-10-17T22:27:48.047-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Error [Error reading image file.] extracting image [0] from file\\\oaprod\ECM\AP Migration Files\2015\APInvoice\R24263021_24264021\24263182\subdoc0\24263182.tif
[2016-10-17T22:27:48.063-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] invoking newListFileLine event
[2016-10-17T22:27:48.063-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Processing \\\oaprod\ECM\AP Migration Files\2015\APInvoicetst.001, line 4
[2016-10-17T22:27:48.952-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Error [Error reading image file.] extracting image [0] from file\\\oaprod\ECM\AP Migration Files\2015\APInvoice\R24263021_24264021\24263236\subdoc0\24263236.tif
[2016-10-17T22:27:48.952-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] invoking newListFileLine event
[2016-10-17T22:27:48.952-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Processing \\\oaprod\ECM\AP Migration Files\2015\APInvoicetst.001, line 5
[2016-10-17T22:27:49.795-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Error [Error reading image file.] extracting image [0] from file\\oaprod\ECM\AP Migration Files\2015\APInvoice\R24263021_24264021\24263292\subdoc0\24263292.tif
[2016-10-17T22:27:49.795-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] invoking newListFileLine event
[2016-10-17T22:27:49.795-04:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Processing \\\oaprod\ECM\AP Migration Files\2015\APInvoicetst.001, line 6
[2016-10-17T22:27:49.982-04:00] [capture_server1] [ERROR] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5f16829e499312ad:-530646e0:157cf0dcf42:-8000-0000000000012124,0] [APP: capture] Error reading from list file [\\oaprod\ECM\AP Migration Files\2015\APInvoicetst.001][[
oracle.odc.exception.CaptureException: Error reading from list file [\\oaprod\ECM\AP Migration Files\2015\APInvoicetst.001]
at oracle.odc.importprocessor.listfile.ListFileSource.processListFile(ListFileSource.java:473)
at oracle.odc.importprocessor.listfile.ListFileSource.processFolder(ListFileSource.java:304)
at oracle.odc.importprocessor.listfile.ListFileSource.process(ListFileSource.java:227)
at oracle.odc.importprocessor.ImportProcessorBean.onMessage(ImportProcessorBean.java:167)
at sun.reflect.GeneratedMethodAccessor515.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)

 

Changes

 

Cause

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