My Oracle Support Banner

Issue with downloading WebCenter FMW Product Binaries (Doc ID 2202794.1)

Last updated on SEPTEMBER 05, 2019

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Goal

Usage / availability issues have been reported against E-Delivery. Customers, who are normally able to download software through eDelivery, saying they are getting the following error:

Due to restrictions on certain countries, the attempt to download media via Oracle Software Delivery Cloud may generate the following error: "Due to your country location, we are unable to process your request. If you have active license, please raise a service request via My Oracle Support or call support hotline to order physical media."
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.