OFR RTS Server is Unable to Process a Batch and Errors "Unable to get disk free space for drive" "Error occurred when trying to access file attributes !" Occur
(Doc ID 2204797.1)
Last updated on FEBRUARY 29, 2024
Applies to:
Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and laterInformation in this document applies to any platform.
Symptoms
The RTS instance is unable to process batches. The messages encountered in the RTS log read as:
Unable to get disk free space for drive '\\server\share\Batches\'.
and
Document processing can't be performed! Failed to connect to batch root directory '\\server\share\Batches'. Description: Error occurred when trying to access file attributes !
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |