Enterprise Capture OCR2FILE is Consuming CPU Time and the Process is not Terminating
(Doc ID 2209642.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and laterInformation in this document applies to any platform.
Symptoms
Documents are scanned using Enterprise Capture and then checked-in to WebCenter Content. There is a conversion process where the check-in document is converted to PDF. In this conversion, it has been noted that ocr2file is consuming greater than 90% of CPU time. It was also noticed that some document PIDs are running for days and are not getting released after conversion.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |