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Unable to Login to Imaging Through EBS Zoom Function (Doc ID 2213834.1)

Last updated on APRIL 18, 2024

Applies to:

Oracle WebCenter Content: Imaging - Version and later
Information in this document applies to any platform.


On : version,

Log into EBS, Select Zoom, and Launch Invoice Processing.

The frame comes up with a login screen. Login with user Weblogic (a system admin). Page loads with Weblogic identified as the user however we get the error message...

Internal Error in Verification Service for user sysadmin. lookupUser.
Check the underlying exception and correct the error. If the error persists, contact Oracle Support Services.



Sysadmin is the account used to login to EBS.

Add or change the following row in the AXF_SOLUTION_ATTRIBUTES table.


Restarted services, including the entire stack.



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