Enterprise Capture Commit Processor Error "I/O error writing TIFF file!" When Committing a TIF that was Imported by Import Processor Job
(Doc ID 2214097.1)
Last updated on SEPTEMBER 29, 2022
Applies to:
Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 11.1.1.9.0 [Release 11g]Information in this document applies to any platform.
Symptoms
When attempting to process an invoice in tiff format, the following error is returned:
"I/O error writing TIFF file!".
The complete stack trace from the Capture Managed server diagnostic log file shows as:
[2016-12-06T14:04:34.637+01:00] [capture_server1] [WARNING] [] [oracle.odc.commitprocessor.CommitProcessor] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0<ECID>] [APP: capture] I/O error writing TIFF file![[
oracle.odc.exception.CommitException: I/O error writing TIFF file!
at oracle.odc.export.TIFFMultiImage.exportDocument(TIFFMultiImage.java:214)
at oracle.odc.commitprocessor.CommitProcessor.processBatch(CommitProcessor.java:387)
at oracle.odc.batchprocessor.BatchProcessorBean.processMessage(BatchProcessorBean.java:135)
at oracle.odc.batchprocessor.CommitProcessorBean.onMessage(CommitProcessorBean.java:59)
at sun.reflect.GeneratedMethodAccessor392.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:103)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor$1.run(JpsAbsInterceptor.java:113)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.runJaasMode(JpsAbsInterceptor.java:100)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.intercept(JpsAbsInterceptor.java:154)
at oracle.security.jps.ee.ejb.JpsInterceptor.intercept(JpsInterceptor.java:113)
at sun.reflect.GeneratedMethodAccessor266.invoke(Unknown Source)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |