Failed Publish In Webcenter Sites 12c Cluster with All Nodes Running, but Succeeds with 1 Node Running (Doc ID 2214895.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle WebCenter Sites - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Realtime publishing fails when publishing from single server environment to 4 node clustered environment with the following error:

[2016-12-05T08:04:25.761+00:00] [wcsites_1] [ERROR] [] [oracle.wcsites.wem.sso.cas.provider] [tid: 89] [userId: ] [ecid: 2f51259f-8856-4506-8b0b-9faec233218e-00001559,0] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Failed to acquire ticket[[
java.io.FileNotFoundException: Response: '404: Not Found' for url: 'http://<load balancer url and port>/cas/v1/tickets/TGT-1-cGfyx3rghB5kXmpyO39eCfJDTkeUD4SMYmHBq2jndIOdbzLd2K-cas-dr-wcsites-04-1'
  at weblogic.net.http.HttpURLConnection.getInputStream(HttpURLConnection.java:829)
  at weblogic.net.http.SOAPHttpURLConnection.getInputStream(SOAPHttpURLConnection.java:41)
  at com.fatwire.wem.sso.cas.CASProvider.getST(CASProvider.java:329)

Cause

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