Support Tools Collect Info Page Not Rendered Properly For Sites 12c (Doc ID 2216306.1)

Last updated on DECEMBER 26, 2016

Applies to:

Oracle WebCenter Sites - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

1) Support Tools Collect Info page not rendered properly for Sites 12c.  Below are rendering issues with the page:

a. css styling is missing
b. menu bar missing
c. does not show any jar versions
d. following error messages in the page:

 

Cause

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