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How to Prepare an Exalogic Infiniband Switch for Replacement (Pre-checks & Backup) (Doc ID 2218443.1)

Last updated on JULY 02, 2019

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.0.0.0 and later
Exalogic Elastic Cloud X3-2 Eighth Rack
Exalogic Elastic Cloud X4-2 Half Rack
Oracle Solaris on x86-64 (64-bit)
Linux x86-64
Oracle Virtual Server x86-64


Purpose

1. Prepare an Infiniband Switch in Exalogic rack for replacement

2. Collect information required by Oracle Support / On-site team prior to Dispatch of a replacement IB Switch part for Exalogic rack.

Scope

This document distribution is EXTERNAL since it needs to be shared with and used by the Customer-admin, as well as referenced by Partners, Field Engineers, and Oracle Support.

Once Oracle Support has confirmed the need for an IB Switch replacement (Replacement will be performed by Oracle Field Engineer), Customer-admin is requested to confirm by updating in MOS SR-notes that all the pre-check actions in this document have been completed - by copying/pasting the requested checklist(s) into the SR in MOS - prior to Oracle Dispatching the Part for replacement.

Oracle Support will not Dispatch until these checks have been performed unless customer has given a clear statement acknowledging the risks of not performing these checks prior to replacement. 

Details

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In this Document
Purpose
Scope
Details
 1. Checks needed prior to Dispatch of Part/Onsite
 1.1. Check the IB Fabric to ensure resilience to later booting (refer to companion KB article)
 Prerequisite
 IB Fabric validation
 1.2 Check/update the configuration backup
 1.3 Check the firmware version of the Switch & Validate if it is available for download in MOS
 1.4 Check for presence of workaround firewall rule on port 623
 1.5 For Exalogic Virtual & Exalogic Hybrid racks (mix of physical &virtual), remove the asset from Exalogic control (This Step Only Applies to Virtual & Hybrid racks rack)
 2. Complete the check-list template – IB Switch preparation for Replacement
 3. Provide a report on the replacement pre-checks to Oracle Support including outage type
 4. Final pre-Dispatch preparation (IB Switch replacement in production IB Fabric)
 4.1 Disable SM on the switch being replaced
 4.2 Check if running ASR / block alerts if so
 4.3 Update in MOS that step 4 actions are completed
 5. Contact Oracle Support for Part/Onsite Dispatch
 6. Replace the switch and perform Follow-up actions
References

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