Records Folders Closed Automatically After Retention Category Import on Target WCCREC/URM Server

(Doc ID 2218734.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

After exporting/importing the Retention Schedule from the source WCCREC instance to the target WCCREC instance, it was observed that a significant  amount of imported Records folders became closed in the process even though they were confirmed open in the source server.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms