When Using WebCenter Content Proxy Functionality with EBS 12.2.5 Managed Attachments Error "Supplemental Detail intradoc.common.ServiceException: !csUnableToRetrieveSearchResults!wwInvalidUser" (Doc ID 2226570.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Webcenter Content 11.1.1.7.0 is integrated with EBS 12.2.5 for Managed Attachment functionality.

In this scenario, a user invokes the Proxy User functionality from EBS where one user would log-in as another user (for business reasons) and look up the attachments for the original user.  This works fine when using EBS 11i but with EBS 12.2.5 the same functionality shows an error and does not retrieve the attachments.

Following is the error displayed :

Message general exception
Supplemental Detail intradoc.common.ServiceException: !csUnableToRetrieveSearchResults!wwInvalidUser,abc.test@site.com

Diagnostic Logs shows the following error :

<Nov 16, 2016 11:04:03 PM CST> <Error> <oracle.ucm.idccs> <UCM-CS-000001> <general exception>
<Nov 16, 2016 11:04:03 PM CST> <Error> <oracle.ucm.idccs> <UCM-CS-000001> <general exception
java.lang.NullPointerException: dAFBusinessObject
at intradoc.data.IdcProperties.put(IdcProperties.java:473)
at intradoc.data.DataBinder.putLocal(DataBinder.java:1350)
at appadapter.AfSecurityFilter.doFilter(AfSecurityFilter.java:176)
at intradoc.shared.PluginFilters.filterWithAction(PluginFilters.java:114)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:68)
at intradoc.server.ServiceSecurityImplementor.alterUserCredentials(ServiceSecurityImplementor.java:710)
at intradoc.server.ServiceSecurityImplementor.globalSecurityCheck(ServiceSecurityImplementor.java:378)
at intradoc.upload.UploadSecurityImplementor.globalSecurityCheck(UploadSecurityImplementor.java:57)
at intradoc.server.Service.globalSecurityCheck(Service.java:2826)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:701)
at intradoc.server.Service.doRequest(Service.java:1986)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:521)
at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1361)
at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1735)
at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:223)
at sun.reflect.GeneratedMethodAccessor18024.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:88)
at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1681)
at idcservlet.IdcFilter.doFilter(IdcFilter.java:457)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:61)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:138)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)

Changes

 EBS was upgraded to 12.2.5.

Cause

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