Unable to View Or Download WebCenter Content: Imaging Documents Created with the Imaging API and Getting Error "A cache exception occurred. J2EE JOC-044 An exception is occurring in the method" (Doc ID 2227061.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

After uploading documents in Imaging using custom Java code, these documents are not able to be viewed or downloaded.  The following error occurs when viewing/downloading:

"A cache exception occurred. J2EE JOC-044 An exception is occurring in the method. CacheAccess.get Error counting pages while loading cache entry J2EE JOC-043 base exception: null"


Diagnostic log error:

DISPLAY environment variable must be set because OIT rendering is not available on this platform.

Changes

 

Cause

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