When Using the WebCenter Content: Imaging DocumentContentService and DocumentService Services Error "Invalid Token" Occasionally Occurs
(Doc ID 2230751.1)
Last updated on APRIL 18, 2024
Applies to:
Oracle WebCenter Content: Imaging - Version 11.1.1.8.0 and laterInformation in this document applies to any platform.
Symptoms
When using webMethods to send documents to WebCenter Content: Imaging using the DocumentContentService and DocumentService, intermittently the below error is returned which results in CreateDocument failing:
Here are the steps:
1. Use the Login wsdl to login and create the session.
2. Call the DocumentContentService/uploadDocument service passing the File, and get the returning uploadToken.
3. Using the Token, call the DocumentService/CreateDocument service to pass the token which returns the DocumentID.
4. The DocumentID is used to update the document with additional Metadata using documentService/updateDocument.
For the most part, this works but occasionally, it fails. What can cause this?
Changes
Inserting a Load Balancer between the Client and the Server, implementing an HA environment.
Cause
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