Unable To Reinstall Tuxedo 12.1.3 On Windows 2012 R2 After Deinstall Using OUI Installer (Doc ID 2231781.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Tuxedo - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : Windows 2012 R2 x86-64
JDK 1.7.0_76  and WebLogic 12.1.3 installed
Using the following Tuxedo installer from Oracle Software Delivery Cloud PeopleSoft PeopleTools 8.55 package:
V75213-01.zip Oracle Tuxedo 12cR2 (12.1.3) for Microsoft Windows (64-bit) with MS Visual Studio 2012

Following PeopleSoft installation documentation instructions successfully installed Tuxedo 12.1.3. Then uninstalled, to change home directory, successfully. When tried to re-install Tuxedo 12.1.3 get errors:

installer log file:

INFO: Install area Control created with access level  1
INFO: Oracle Universal Installer version is 12.1.0.1.0
INFO: Setting variable 'PREREQ_CONFIG_LOCATION' to ''. Received the value from variable association.
INFO: Reader/Writer 'oracle.sysman.oii.oiic.OiicGlobalContextXMLReaderWriter' was created.
INFO:
*** Welcome Page***
INFO: Unable to read inventory information for the home: E:\Oracle.



installer error file:

org.xml.sax.SAXParseException: <Line 917, Column 1>: XML-20210: (Fatal Error) Unexpected EOF.
        at oracle.xml.parser.v2.XMLError.flushErrorHandler(XMLError.java:425)
        at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:290)
        at oracle.xml.parser.v2.XMLReader.popXMLReader(XMLReader.java:632)
        at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1654)
        at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:448)
        at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:394)
        at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:236)
        at oracle.sysman.oii.oiii.OiiiInstallXMLReader.readComps(OiiiInstallXMLReader.java:324)
        at oracle.sysman.oii.oiii.OiiiInstallXMLReader.readComps(OiiiInstallXMLReader.java:232)
        at oracle.sysman.oii.oiii.OiiiInstallInventory.getCompOHListElement(OiiiInstallInventory.java:2271)
        at oracle.sysman.oii.oiii.OiiiAreaInventory.getAllCompsVect(OiiiAreaInventory.java:1057)
        at oracle.sysman.oii.oiii.OiiiAreaInventory.getTopLevelComps(OiiiAreaInventory.java:1877)
        at oracle.sysman.oii.oiif.oiifp.OiifpHomeSelectorGridDataSource.setHomes(OiifpEnvironmentTabPanel.java:738)
        at oracle.sysman.oii.oiif.oiifp.OiifpHomeSelectorGridDataSource.<init>(OiifpEnvironmentTabPanel.java:703)
        at oracle.sysman.oii.oiif.oiifp.OiifpEnvironmentTabPanel.init(OiifpEnvironmentTabPanel.java:348)
        at oracle.sysman.oii.oiif.oiifp.OiifpEnvironmentTabPanel.<init>(OiifpEnvironmentTabPanel.java:160)
        at oracle.sysman.oii.oiif.oiifj.OiifjInventoryDialog.initTab(OiifjInventoryDialog.java:342)
        at oracle.sysman.oii.oiif.oiifj.OiifjInventoryDialog.<init>(OiifjInventoryDialog.java:134)
        at oracle.sysman.oii.oiif.oiifj.OiifjInventoryDialog.<init>(OiifjInventoryDialog.java:157)
        at oracle.sysman.oii.oiif.oiifw.OiifwWizDialog.onViewPrivate(OiifwWizDialog.java:854)
        at oracle.sysman.oii.oiif.oiifw.OiifwWizDialog.access$000(OiifwWizDialog.java:337)
        at oracle.sysman.oii.oiif.oiifw.OiifwWizDialog$PrepareInventoryTree.run(OiifwWizDialog.java:1794)
        at java.lang.Thread.run(Thread.java:662)

        ...



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms