My Oracle Support Banner

OID 11g ODSM on AIX Fails with "An Unresolvable Error Has Occured. Please Contact Your Administrator For More Information." (Doc ID 2239615.1)

Last updated on AUGUST 06, 2018

Applies to:

Oracle Internet Directory - Version 11.1.1.9.0 and later
IBM AIX on POWER Systems (64-bit)

Symptoms

After logging into Oracle Directory Services Manager (ODSM) on AIX for Oracle Internet Directory (OID) and clicking on Data Browser or any other tabs, getting error:

An unresolvable error has occurred. Please contact your administrator for more information.

No errors in the install action logs.

Weblogic (WLS) wls_ods1 Managed Server is running .

ODSM deployment is active.

opmnctl status shows correct status, e.g.:

Processes in Instance: asinst_1
---------------------------------+--------------------+---------+----------+------------+----------+-----------+------
ias-component | process-type | pid | status | uid | memused | uptime | ports
---------------------------------+--------------------+---------+----------+------------+----------+-----------+------
oid1 | oidldapd | 130418~ | Alive | 2017133918 | 63656 | 0:00:18 | N/A
oid1 | oidldapd | N/A | Down | N/A | N/A | N/A | N/A
oid1 | oidmon | 263456~ | Alive | 2017133917 | 63100 | 0:00:19 | LDAPS:3131,LDAP:3060
EMAGENT | EMAGENT | 317195~ | Alive | 2017133916 | 804 | 0:00:19 | N/A

WLS wls_diagnostics log shows:

[2016-09-29T11:35:48.563-04:00] [wls_ods1] [ERROR] [] [oracle.help.web.rich.OHWFilter] [tid: SyncProfileMBean] [userId: <anonymous>] [ecid: <ECID number>] [APP: odsm#11.1.1.2.0] [DSID: <DSID number>] UIComponent is null[[
javax.servlet.ServletException: UIComponent is null

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.