OID 11g ODSM Fails with "An Unresolvable Error Has Occured. Please Contact Your Administrator For More Information."

(Doc ID 2239615.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Internet Directory - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

After logging into ODSM and click on Data Browser or any other tabs getting below mentioned error.

An unresolvable error has occurred. Please contact your administrator for more information.

No errors in the install action logs.

wls_ods1 managed server is running .


ODSM deployment is active.

opmnctl status shows the following

 

Processes in Instance: asinst_1
---------------------------------+--------------------+---------+----------+------------+----------+-----------+------
ias-component | process-type | pid | status | uid | memused | uptime | ports
---------------------------------+--------------------+---------+----------+------------+----------+-----------+------
oid1 | oidldapd | 130418~ | Alive | 2017133918 | 63656 | 0:00:18 | N/A
oid1 | oidldapd | N/A | Down | N/A | N/A | N/A | N/A
oid1 | oidmon | 263456~ | Alive | 2017133917 | 63100 | 0:00:19 | LDAPS:3131,LDAP:3060
EMAGENT | EMAGENT | 317195~ | Alive | 2017133916 | 804 | 0:00:19 | N/A

 

 

Cause

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