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Acccessing Documents Tab Returns "An error occurred while trying to provision the service oracle.webcenter.doclib. The service did not get provisioned" (Doc ID 2246725.1)

Last updated on OCTOBER 25, 2023

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

While clicking on documents tab getting below error message.

"WCS#2017.03.22.16.54.41: An error occurred while trying to provision the service oracle.webcenter.doclib. The service did not get provisioned."

WC_Spaces log shows: 

WCS#2017.03.22.18.14.32: An error occurred while trying to provision the service oracle.webcenter.doclib. The service did not get provisioned.
[2017-03-22T18:14:32.273+08:00] [WC_Spaces] [ERROR] [] [oracle.webcenter.webcenterapp.internal.view.error.WCErrorHandlerImpl] [tid: [ACTIVE].ExecuteThread: '9' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [DSID: <DSID>] [[
oracle.webcenter.spaces.SpacesException: An error occurred while trying to provision the service oracle.webcenter.doclib. The service did not get provisioned.
at oracle.webcenter.spaces.internal.model.SpaceImpl.invokeLazyProvisionAndRoleMapping(SpaceImpl.java:3773)
at oracle.webcenter.spaces.internal.model.SpaceImpl.access$600(SpaceImpl.java:210)
at oracle.webcenter.spaces.internal.model.SpaceImpl$3.run(SpaceImpl.java:3613)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:473)
at oracle.webcenter.spaces.internal.model.SpaceImpl.provisionEnabledService(SpaceImpl.java:3605)
at oracle.webcenter.doclib.model.DocLibUtils.provisionService(DocLibUtils.java:202) 

..

Caused by: oracle.webcenter.command.CommandException: Cannot create the folder, <FOLDER-NAME>, in the folder, -1, in the Oracle Content Server.
at oracle.webcenter.doclib.internal.spaces.UCMCommandLogic.createError(UCMCommandLogic.java:1626)
at oracle.webcenter.doclib.internal.spaces.UCMCommandLogic.createStellentFolder(UCMCommandLogic.java:527)
at oracle.webcenter.doclib.internal.spaces.UCMCommandLogic.createFolder(UCMCommandLogic.java:580)
at oracle.webcenter.doclib.internal.spaces.UCMScopeAPI.createGroupSpaceFolders(UCMScopeAPI.java:982)
at oracle.webcenter.doclib.internal.spaces.UCMScopeAPI.provision(UCMScopeAPI.java:461)
at oracle.webcenter.doclib.internal.spaces.DoclibServiceScopeAPI.provision(DoclibServiceScopeAPI.java:166)
at oracle.webcenter.command.ScopeAPIImpl.provision(ScopeAPIImpl.java:161)
at oracle.webcenter.command.ScopeAPIImpl.provision(ScopeAPIImpl.java:148)
at sun.reflect.GeneratedMethodAccessor2927.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.webcenter.command.ScopeAPIProxy.invoke(CommandService.java:386)
at com.sun.proxy.$Proxy213.provision(Unknown Source)
at oracle.webcenter.spaces.internal.model.SpaceImpl.invokeLazyProvisionAndRoleMapping(SpaceImpl.java:3764)
... 187 more
Caused by: oracle.stellent.ridc.protocol.ServiceException: Unable to create virtual folder. Unable to apply operation to static virtual folder '/'.
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:142)
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:108)
at oracle.webcenter.doclib.core.WCPServiceResponse.getResponseAsBinder(WCPServiceResponse.java:86)
at oracle.webcenter.doclib.internal.spaces.UCMCommandLogic.createStellentFolder(UCMCommandLogic.java:513)
... 199 more 

Changes

 

Cause

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