ContributorUI Asset Screens Returning Blank (Doc ID 2248220.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites

ContributorUI Asset screens coming blank after server restart due to deployment and
the following error occurs.

ERROR
-----------------------
[2017-03-27 05:14:01,768 UTC] [ERROR] [WebContainer : 1] [fatwire.logging.cs.request] Exception including resource /jsp/cs_deployed/UI/Data/Carousel/SkinCarouselAction.jsp
javax.imageio.IIOException: Can't create cache file!
at javax.imageio.ImageIO.createImageInputStream(ImageIO.java:335)
at javax.imageio.ImageIO.read(ImageIO.java:1325)
at com.fatwire.mobility.util.MobilityUtils._createDeviceImageBean(MobilityUtils.java:431)
at com.fatwire.mobility.util.MobilityUtils.getDeviceImages(MobilityUtils.java:373)
at _ibmjsp.jsp.cs_5F_deployed.UI.Data.Carousel._SkinCarouselAction._jspService(_SkinCarouselAction.java:167)
at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
........................................................................
........................................................................
Caused by: java.io.IOException: No such file or directory
at java.io.File.checkAndCreate(File.java:1704)
at java.io.File.createTempFile(File.java:1792)
at javax.imageio.stream.FileCacheImageInputStream.(FileCacheImageInputStream.java:84)
at com.sun.imageio.spi.InputStreamImageInputStreamSpi.createInputStreamInstance(InputStreamImageInputStreamSpi.java:51)
at javax.imageio.ImageIO.createImageInputStream(ImageIO.java:331)
[2017-03-27 05:14:01,768 UTC] [ERROR] [WebContainer : 1] [fatwire.logging.cs.jsp] Failure executing JSPUI/Data/Carousel/SkinCarouselAction Exception calling include: page:/jsp/cs_deployed/UI/Data/Carousel/SkinCarouselAction.jsp
javax.imageio.IIOException tossed:Can't create cache file!

Cause

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