Unable to Scan Invoices using Enterprise Capture and Getting Error: "Can not connect to the machine. Check to see if machine is in scan mode."
Last updated on MAY 04, 2018
Applies to:Oracle WebCenter Enterprise Capture - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Installed the TWAIN driver for the scanner "SHARP MX-2314N PCL6" and able to see the scanner name in the Capture setting list. But when trying to scan documents from the Capture Client, the following error is returned:
Error dialog box title bar: SHARP MX-2314N PCL6
Dialog box message: Can not connect to the machine. Check to see if machine is in scan mode.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms