Document Explorer Downloading Issue With Microsoft Word Document

(Doc ID 2250939.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


On : version of WebCenter Portal

Receive error when attempting to download a Microsoft Word document through Document Explorer.  The below error pop-up is displayed and the document is not downloading:

Due to this issue, users cannot open downloaded .docx files.


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