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Annotated Lines Are Shown With Gray Background On Downloaded PDFs And TIFs (Doc ID 2254951.1)

Last updated on FEBRUARY 23, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.2.0 and later
Microsoft Windows x64 (64-bit)

Symptoms

On : 12.2.1.2.0 version, Content Server

ACTUAL BEHAVIOR
---------------
Annotated lines are shown with gray background on downloaded PDFs and TIFs

In the WCC 12c ADF interface, when lines are added as annotations on a document, these annotations show correctly. However, when the annotated PDF or TIF is downloaded, lines have a rectangular gray background, thus blocking the text on the document. This only happens on Windows based systems.

EXPECTED BEHAVIOR
-----------------------
Annotations should be rendered correctly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

ON A WINDOWS BASED SERVER

1. Annotate a document using lines

2. download document as annotated PDF or TIF

3. Note the incorrectly rendered lines


Cause

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In this Document
Symptoms
Cause
Solution
References


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