My Oracle Support Banner

Annotated Lines Are Shown With Gray Background On Downloaded PDFs And TIFs (Doc ID 2254951.1)

Last updated on JULY 20, 2018

Applies to:

Oracle WebCenter Content - Version 12.2.1.2.0 and later
Microsoft Windows x64 (64-bit)

Symptoms

On : 12.2.1.2.0 version, Content Server

ACTUAL BEHAVIOR
---------------
Annotated lines are shown with gray background on downloaded PDFs and TIFs

In the WCC 12c ADF interface, when lines are added as annotations on a document, these annotations show correctly. However, when the annotated PDF or TIF is downloaded, lines have a rectangular gray background, thus blocking the text on the document. This only happens on Windows based systems.

EXPECTED BEHAVIOR
-----------------------
Annotations should be rendered correctly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

ON A WINDOWS BASED SERVER

1. Annotate a document using lines

2. download document as annotated PDF or TIF

3. Note the incorrectly rendered lines


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.