My Oracle Support Banner

Getting "We can't send the notification because there are no devices to receive it." when testing notifications from MCS dashboard (Doc ID 2256256.1)

Last updated on JUNE 29, 2021

Applies to:

Mobile Cloud Service - Version 15.3.1 and later
Mobile Application Framework - Version 2.3.1 and later
Mobile Cloud Enterprise - Version 17.4.1 and later
Information in this document applies to any platform.

Symptoms

When using MCS Notifications console to send a message in Test Notifications box, I get a message error:

"We can't send the notification because there are no devices to receive it. Ensure that there are valid devices and try again."

Device successfully registers and shows up in MCS Manage Devices screen.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.