Getting "We can't send the notification because there are no devices to receive it." when testing notifications from MCS dashboard (Doc ID 2256256.1)

Last updated on APRIL 18, 2017

Applies to:

Mobile Cloud Service - Version 15.3.1 and later
Mobile Application Framework - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

When using MCS Notifications console to send a message in Test Notifications box, I get a message error:

"We can't send the notification because there are no devices to receive it. Ensure that there are valid devices and try again."

Device successfully registers and shows up in MCS Manage Devices screen.

Cause

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