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Accessing UCM To Get The Attached File (HCM) (Doc ID 2256576.1)

Last updated on APRIL 29, 2021

Applies to:

Oracle WebCenter Content - Version 11.1.1.2.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.04.0 to 11.13.20.04.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Uploading files through HCM to Oracle Fusion Absence Management Cloud Service after filing/adding an absence record. In order to retrieve attachments user tried to login to UCM.

User cannot access UCM/CS url provided (https://<POD ID><Domain><Location>.com/cs/idcplg) - gives a forbidden error.

Only below error captured in the UCMServer.out log file - 

Unable to write message:java.lang.AssertionError: intradoc.common.ServiceException: !$Unable to report messages successfully.
java.lang.AssertionError: intradoc.common.ServiceException: !$Unable to report messages successfully.
Caused by: intradoc.common.ServiceException: !$Unable to report messages successfully.
Caused by: java.lang.NullPointerException

Cause

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In this Document
Symptoms
Cause
Solution
References


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