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After Selecting "THIRD PARTY FREIGHT" Invalid Reason In WFR, Tasks are Stopping in "Pending Verification" Queue (Doc ID 2256725.1)

Last updated on NOVEMBER 01, 2019

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

As part of AP packaged project implementation, when user selects "THIRD PARTY FREIGHT" invalid reason in WFR verifier, tasks are not moving into "Manual Entry" queue instead it is available in "Pending Verification" queue.

As per the process, when invalid reason "THIRD PARTY FREIGHT" is selected in WFR verifier then it must be routed to "Manual Entry" queue of AP Invoice processing solution. In the configured business process rule "OFRValidationRuleSet", if the value of invalid reason is "THIRDPARTYFREIGHT" then it should route to "Manual Entry" queue but the WFR exported value contains spaces in between the words and appears as "THIRD PARTY FREIGHT" in the XML output file.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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