My Oracle Support Banner

ORA-3113 When Calling Oracle Field Service Cloud Webservice From DBAAS Database / 11.2.0.4 (Doc ID 2266726.1)

Last updated on FEBRUARY 09, 2023

Applies to:

Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Application Express (APEX) - Version 4.2 and later
Information in this document applies to any platform.

Symptoms

Calling Oracle Field Service Cloud webservice from a 11.2.0.4 database. In this case the service is Database as a Service - DBCS (aka DBaaS).

Requests to the Oracle Field Service Cloud Webservice are failing with the following error: 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.