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Unable to launch ContentTracker Data Engine Control Center after Patch 12.2.1.2.170418 Installed in WCC (Doc ID 2271109.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Oracle WebCenter Content - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

After installing WCC Patch 12.2.1.2.170418, the user can not launch the ContentTracker Data Engine Control Center.


Steps to reproduce:

1.  Enable ContentTracker component and restart WCC server where Patch 12.2.1.2.170418 was installed.

2.  Log in as Administrative user and browse the following menu.

Administration -> Content Tracker Administration

3.  Launch Data Engine Control Center.

4.  You see the following error:

Application Error
Unable to launch the application.

More Information
Error: JAR resources in JNLP file are not signed by same certificate

Cause

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In this Document
Symptoms
Cause
Solution
References


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