Visitors Service Connection Error after changing fwadmin password
(Doc ID 2273034.1)
Last updated on NOVEMBER 04, 2022
Applies to:
Oracle WebCenter Sites - Version 12.2.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
In Sites 12.2.1.0 environment, where Visitors Service is configured, when saving Identity provider in Sites, the following error is displayed in sites.log:
org.jasig.cas.authentication.AuthenticationException: 1 errors, 0 successes
at org.jasig.cas.authentication.PolicyBasedAuthenticationManager.authenticateInternal(PolicyBasedAuthenticationManager.java:248)
In visitors.log:
java.lang.RuntimeException: com.fatwire.wem.sso.SSOException: Failed to acquire TGT. HTTP response code 400
Changes
fwadmin password was changed.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |