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Users Are Unable Login To EDQ Or OWS - Error Raised: "Realm XYZ: error retrieving users: Error opening connection to LDAP server: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 52e, v1db1^@] (..." (Doc ID 2275120.1)

Last updated on JULY 09, 2019

Applies to:

Oracle Watchlist Screening - Version 8.1.3 and later
Oracle Enterprise Data Quality - Version 8.1.3 and later
Information in this document applies to any platform.
***Current as of November 11th, 2018***

Symptoms

On : 8.1.3 version, General

Users are unable login to Oracle Enterprise Data Quality (EDQ) or Oracle Watchlist Screening (OWS) normally in an Single Sign On (SSO) environment. Client side error encountered is:

"Wrong Username/Password " entered.

  
The EDQ Server Side Logs reflect:

SEVERE: <Date><Time>: Realm <XYZ>: error retrieving users: Error opening connection to LDAP server: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data xxxxxxx] (Code: 20,080)

SEVERE: <Date><Time>: com.datanomic.userauth.AuthException: Error opening connection to LDAP server: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data xxxxxxxx] (Code: 20,080)

Due to this issue, users cannot login to the system.

Cause

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In this Document
Symptoms
Cause
Solution


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