Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3) Business Intelligence (BI) Reports : User Account Locked Report Does not Display any Data
(Doc ID 2277084.1)
Last updated on NOVEMBER 09, 2023
Applies to:
Oracle Access Manager - Version 11.1.2.3.161018 and laterInformation in this document applies to any platform.
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Symptoms
Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3) Business Intelligence (BI) Reports : User Account Locked Report Does not Display any Data
- All other OAM reports are available in with correct data
- The value being logged in IAU_BASE table with IAU_EventType ='UserAccountLocked' and is also available in audit.log file
- Using BI shipped with IDM Suit and not the enterprise edition.
- Edit the file "AccountsLockedOutTemplate.rtf" and change the occurrences of IAU_TARGET with IAU_MESSAGETEXT, did not resolve the issue
Steps to reproduce:
1. Lock a test user id , by providing wrong password multiple time
2. Verify that the data is updated in IAU_BASE table with IAU_EventType ='UserAccountLocked'
3. verify the data in audit.log
4. Click on userlocked out reports in BI, no data displayed
1. Lock a test user id , by providing wrong password multiple time
2. Verify that the data is updated in IAU_BASE table with IAU_EventType ='UserAccountLocked'
3. verify the data in audit.log
4. Click on userlocked out reports in BI, no data displayed
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |