My Oracle Support Banner

When using the Webcenter Content Siebel integration with COAO, Siebel iFrame edit link, opens a blank Word document (Doc ID 2278245.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.1.0 and later
Information in this document applies to any platform.

Symptoms

In the Webcenter Content Siebel iFrame, for any Microsoft Word document that has been attached, clicking on the Edit "Checkout and Open" icon opens a blank document.

(Note: Desktop Integration Suite components and Desktop Integration Suite must be installed)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.