My Oracle Support Banner

Custom attributes are not Provisioned with OIM Salesforce Connector (Doc ID 2283512.1)

Last updated on NOVEMBER 10, 2020

Applies to:

Identity Manager Connector - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

Some attributes were created for provisioning to Salesforce using documentation:

4.2.1 Adding New Attributes for Provisioning
https://docs.oracle.com/cd/E22999_01/doc.111/e73604/GUID-251AEEF3-7597-4E9D-9192-35F4C90EFF83.htm#CGSFC-GUID-F1382294-55B0-4684-A020-5C948B48DB0C

As example, following attributes were created: Country, Region, Postal Code, State, Street.

Even if the mappings were created as per documentation, the generated payload didn't contained all the custom attributes, but only one of them.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.