Custom attributes are not Provisioned with OIM Salesforce Connector (Doc ID 2283512.1)

Last updated on JULY 09, 2017

Applies to:

Identity Manager Connector - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

Some attributes were created for provisioning to Salesforce using documentation:

4.2.1 Adding New Attributes for Provisioning
https://docs.oracle.com/cd/E22999_01/doc.111/e73604/GUID-251AEEF3-7597-4E9D-9192-35F4C90EFF83.htm#CGSFC-GUID-F1382294-55B0-4684-A020-5C948B48DB0C

As example, following attributes were created: Country, Region, Postal Code, State, Street.

Even if the mappings were created as per documentation, the generated payload didn't contained all the custom attributes, but only one of them.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms