Oracle Access Manager 11g R2PS2 (OAM 11.1.2.2) x509 authentication Fails "The User Account is Locked" Diagnostic Log Shows "KEY_LDAP_FILTER Error OAMSSA-20070: Failure locating user with search base ... Invalid filter with exception {4}"
(Doc ID 2286341.1)
Last updated on AUGUST 23, 2023
Applies to:
Oracle Access Manager - Version 11.1.2.2.8 and laterInformation in this document applies to any platform.
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Symptoms
- Oracle Access Manager 11g R2PS2 (OAM 11.1.2.2) x509 authentication Fails "The User Account is Locked" Diagnostic Log Shows "KEY_LDAP_FILTER Error OAMSSA-20070: Failure locating user with search base ... Invalid filter with exception {4}"
- Steps to Reproduce:
Open a new browser session
Call x509 protected resource
The following error is returned ...
Error
The user account is locked or disabled. Please contact the System Administrator.
The user account is locked or disabled. Please contact the System Administrator.
- When attempting to use x509 Authentication with a KEY_LDAP_FILTER as (|(mail={subjectAltName.OTHER_NAME.PRINCIPALNAME})(mail={subjectAltName.RFC822_NAME})) authentication fails with the following error in the OAM Server diagnostic log:
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |