Rebuild Autosuggest Index LOV missing values cause issues (Doc ID 2292722.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle WebCenter Content - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.2.0 version, Content Server

Rebuild Autosuggest Index

When calling &IdcService=BUILD_SUGGESTIONS_INDEX WCC shows attached trace:

Caused by: java.lang.OutOfMemoryError: GC overhead limit exceeded
  at weblogic.jdbc.wrapper.ResultSet_oracle_jdbc_driver_InsensitiveScrollableResultSet.getString(Unknown Source)

 

ERROR
-----------------------

When calling &IdcService=BUILD_SUGGESTIONS_INDEX WCC shows attached trace:

Caused by: java.lang.OutOfMemoryError: GC overhead limit exceeded
  at weblogic.jdbc.wrapper.ResultSet_oracle_jdbc_driver_InsensitiveScrollableResultSet.getString(Unknown Source)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
When calling &IdcService=BUILD_SUGGESTIONS_INDEX WCC shows attached trace:

Caused by: java.lang.OutOfMemoryError: GC overhead limit exceeded
  at weblogic.jdbc.wrapper.ResultSet_oracle_jdbc_driver_InsensitiveScrollableResultSet.getString(Unknown Source)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use service properly.

Cause

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