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".PSFTPersonSyncReconMessageHandlerImpl: handleMessage: null" Error Message During Peoplesoft ER Recon When Using Custom Message (Doc ID 2296791.1)

Last updated on JULY 28, 2023

Applies to:

Identity Manager Connector - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

With PSFT_ER-11.1.1.5.0 connector, during recon of users in OIM from Peoplesoft using the custom ER message, if there is no value under PSCMA node and no tags for PSCAMA in ER message, following error is seen:

However, adding the PSCAMA node in the message works.

Cause

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